Normally I just focus on Mac and iPhone tech. However I ran into this problem yesterday and spent hours looking for a solution so I thought this would be a good time to help out our Windows friends who use iTunes and haven't made the jump to Mac just yet.
Yesterday I looked at a computer running Windows 7 and iTunes 9 that could access the iTunes store but would fail when trying to login to iTunes with an Unable to connect to iTunes (-9812) Error message.
This particular error has a very quick fix that works for Windows XP, Windows Vista, and Windows 7. The SSL connection to the iTunes store is failing due to a bad certificate. Just goto http://www.microsoft.com/downloads/details.aspx?FamilyID=f814ec0e-ee7e-435e-99f8-20b44d4531b0&displaylang=en and download the May 2009 Root Certificate update and the bad certificate will be replaced with a good one and you can just restart iTunes and login to your account.
Friday, January 8, 2010
Subscribe to:
Posts (Atom)
Apple TV
The more I use the new Apple TV the more I like it. The previous model was likable and easy to use but we had no options for live content. N...
-
Last week early orders of the new Apple Magic Keyboard and Magic Trackpad started arriving at door steps even before they started arrivin... -
Since I moved to Windows 7 at work, I am still all Mac at home of course. I have noticed issues with upgrading software. Quicktime, Safari...